4-1a2a When you make them say ‘no’ to anything, you make them feel as if they are in more control of the conversation
4-1c2 Don’t trigger defensive responses
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Jul 06, 20241 min read
4-1a2a When you make them say ‘no’ to anything, you make them feel as if they are in more control of the conversation
4-1c2 Don’t trigger defensive responses