Remember Sam Walton and Jeff Bezos

Next:

Related:

Contradictory:

Crazy Connections (in particular, how to stay in the game when you are solving ‘obvious’ problems):


To make something people want, simply take a thing people have been doing for thousands of years, and use code to make it simpler, faster, and more readily available.

  • hunting a gazelle → Postmates, Instacart, UberEats
  • watching a gladiator show at the Colosseum → Netflix, YouTube, Twitch, Hulu
  • singing hymns → Spotify, Apple Music
  • grunting at each other → WhatsApp, Messenger, iMessage, Snapchat
  • the Library of Alexandria → Google, Wikipedia, Quora

**Or simply build a moat around it (Ackerman & Lex Podcast)

As time progresses, companies will outsource everything that isn’t their main value proposition. To build a successful B2B company, simply be the outsourcee.

  • customer support → Zendesk, Intercom, Drift
  • product analytics → Mixpanel, Segment, Google Analytics, Amplitude
  • search → Algolia
  • payments → Stripe, PayPal
  • authentication → Auth0
  • error tracking → Sentry, PagerDuty
  • sales → Salesforce, HubSpot
  • email → MailChimp, SendGrid, MailGun